Client Experience: Upload Documents

SafeSend Exchange Suite version only.

Your firm will provide a drop off link you can use to securely upload and deliver documents to them. The document transfer is fully encrypted and safe to use. 

Please note:

The maximum amount of data that can be sent via a drop off link is 3GB.

1. Click the drop off link provided by the firm. 
2. Enter your Email address. 
3. Enter your First Name. 
4. Enter your Last Name. 
5. Click the Remember Me checkbox to have your email address and name auto-populate the next time you use a drop off link. 
6. Ensure the document is being sent to the correct Recipient.
   • Click the recipient field to select a different recipient.  
7. Type a Subject for the message. 
8. Type a Body for the message. 
9. Click Attach to select the document(s) to upload. 
10. Click Send to generate an Access Code. 
11. Enter the access code sent to your email address. 
12. Click Continue to send the document(s) to the firm.