Troubleshooting
- My SafeSend Plugin is Missing
- Error During SafeSend Plug-In Install: "Could Not Download Manifest"
- Link Shows "Your File has not yet completed uploading. Please revisit this site soon to download."
- How to Collect Microsoft Event Viewer Logs for SafeSend Plugin Issues
- User can't log into account ( Password Reset)
- Error During Install: "Out of the range of valid values"
- Error During Install: " An error occurred attempting to install SafeSend_10"
- Reset Password for SafeSend
- Error 501
- Cannot click secure PDF links
- Error During Installation (Customized Functionality Will Not Work)
- Why do some of the links I send say "Invalid?"
- Why am I not Receiving Notifications That My Clients Downloaded the Documents I Sent?