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  1. SafeSend
  2. Troubleshooting

Troubleshooting

Account Issues

  • Can I change a contact's User group?
  • Cannot click secure PDF links
  • Reissue a SafeSend License
  • Renewing Your Account
  • Reset Password for SafeSend
  • User can't log into account ( Password Reset)
See all 7 articles

Online Portal

  • How do I add a DropOff Link to my email signature?

Outlook Plugin

  • My SafeSend Plugin is Missing
  • Error 501
  • Error During Install: " An error occurred attempting to install SafeSend_10"
  • Error During Install: "Out of the range of valid values"
  • Error During Installation (Customized Functionality Will Not Work)
  • Error During SafeSend Plug-In Install: "Could Not Download Manifest"
See all 8 articles

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