SafeSend Exchange Legacy version only. |
When a file is sent and exceeds our file limits SafeSend Exchange will generate a text file with a link for the items. The links can be pasted into a web browser to download the files. The link will not open a webpage, but will automatically download the document to the recipient's Downloads folder.
Please Note:
The link in the .TXT will be valid for a maximum of one hour. If the link is accessed after this time, it will display as invalid. The .TXT file can be re-downloaded to generate a new download link.
Accessing and Downloading Additional Files
- The recipient will click on the email link to open the dashboard.
- Click Download All to open a window to select where the file will be saved.
- Click on the downloaded file to open and extract the files.
- The example shown below is Chrome but navigate to the location of the downloaded file in your browser or machine.
- Open the TXT file Large Files_Open This TXT File for Download.
- Open Format and ensure that Word Wrap is unchecked.
- Copy the entire line of the link and then paste it into your web browser in order to download the file.
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