| SafeSend Exchange Legacy version only. |
Please follow the steps below to correct the error:
- Go to your File Explorer
- Go to path C:\Users\*user*\AppData\Local\Apps
- Delete the 2.0 folder from the system
- Reinstall SafeSend
The App Data folder can be hidden. To correct this, go to View > Hidden Items:
This should allow you to fully move past the error and install it successfully.
If you are still having issues after following these steps please reach out to Support by Submitting a Request.
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