|SafeSend Exchange Legacy version only.|
If the "Need Help Contact" needs to be changed in your firm, please see the below steps to change the information within SafeSend.
A Firm Admin needs to log in to your account on our website, click here to access the site.
Click the "Cog" icon in the upper right-hand of the page and select Settings.
Click on Company Settings, then Contact Options, and finally Lookup.
Select the user that you would like to have listed:
The selected user will be replaced as your Need Help Contact from that point on.