|SafeSend Exchange Legacy version only.|
Our web portal and Drop Off links have a limit of 25 files at a time, up to 3 GB. The Outlook plug-in has a more unrestricted capability to send files.
If your client is sending more than 25 files, you could advise them to send the files through in a .zip folder.
- Create a folder that houses all of the files that need to be sent.
- Right-click on the file.
- Note, I suggest you click on the name of the file. Sometimes clicking in the empty space next to it will only show view options, not folder options.
- From there, you will hover down to "Send To". It will open a dialogue box on the right. Select "Compressed (zipped) folder". It will create a copy of the folder as a zip file.