|SafeSend Exchange Legacy version only.|
Please follow the below instructions to solve the error code 501.
- Delete the folder in the following path:
- C:/ProgramData/SafeSend-<version #>/FileUploader.
- Delete the "FileUploader" folder.
Often times, the Program Data folder is hidden. To view this folder, go to the View tab in your file browser, then select the Hidden Items checkbox.
- Reinstall SafeSend. You may need to close Outlook and reopen for the changes to reflect.
- If you need the download links and/or installation instructions for the plugin, please send an email request to firstname.lastname@example.org